Ronald's Jewellers (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
We collect personal information you provide directly - such as your name, phone number, email address and the details of your enquiry - when you contact us through our website form, by phone, or in person. We may also collect basic, non-identifying usage data when you browse our website.
How we use your information
We use your information to respond to enquiries, provide quotes, deliver our products and services (including repairs and custom orders), keep you updated where you have asked us to, and improve our service.
Disclosure
We do not sell your personal information. We may share it with trusted service providers where necessary to deliver a service to you - for example suppliers - or where we are required to by law.
Cookies & analytics
Our website may use cookies and analytics tools to understand how the site is used so we can improve it. You can disable cookies through your browser settings, though some features may not work as intended.
Data security
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification or disclosure.
Access & correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, by contacting us using the details below.
Contact us
If you have any questions about this policy or wish to access or correct your personal information, contact us at info@ronaldsjewellers.com.au, call 07 4051 2260, or visit 30 Spence St, Cairns City QLD 4870.
Last updated: June 2026